About hülf.me
Who we are, what we do, and why.
How it works
Answer a handful of simple questions. Skip anything you’d rather not say.
We show you services in Vienna that suit your situation — today.
Call, message, or just walk in — whatever feels possible.
Every day I see how hard it is to find the right help at the right moment.
I work in social services in Vienna. There are so many good services in this city — but they’re scattered, complicated and often hidden behind forms. hülf.me brings them into one place: anonymous, free and without barriers.
What we stand for
No sign-up, no names. You decide what you share.
A non-profit project. No ads, no selling.
In ten languages — help shouldn’t fail at language.
Developed from practice, with real services in Vienna.
What is hülf.me?
hülf.me is an independent, free, and anonymous guide to social support services in Vienna. The platform is designed for people in difficult life situations who don't know where to turn.
Through a short questionnaire, suitable services are suggested from a curated database — from institutional counseling centers to NGOs, self-help groups, and online resources.
Who is behind it?
hülf.me is a private project by Constantin Froschauer, a social pedagogue in Vienna. The platform is run on a voluntary basis and is independent of the listed organizations.
Content is regularly reviewed and updated. hülf.me does not replace professional counseling but helps find the first step.
How current is the data?
The database currently contains over 100 curated support services in Vienna. All entries are manually researched and regularly checked for accuracy.
Last comprehensive data check: April 2026.
If you find an error or a service is missing, we welcome your feedback.
Privacy
hülf.me does not store any personal data. No cookies are set, no tracking is used, and no data is shared with third parties. Your use is completely anonymous.
Contact & Feedback
Report errors, suggest services, or give feedback:
kontakt@huelf.meDisclaimer
hülf.me is an information service, not a counseling center. The platform does not provide diagnoses, recommendations, or guarantees regarding the accuracy or availability of listed services. In an emergency, please call 133 (Police), 144 (Ambulance), or 142 (Crisis hotline).
Common questions
Yes. You don’t need to sign up or give a name. Your answers stay on your device.
Nothing. hülf.me is free, and most of the linked services are free too.
No. We don’t store personal data and we don’t pass anything on.
If you are in acute danger, use the emergency page or call 133, 144 or 112.
Three questions, three minutes. Anonymous and free.